Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to
ALL SALES ARE FINAL! No refunds or exchanges. Exchanges will only be honored if there is a defeat with the any of our products.
Yes, through USPS.
There is a 2-3 days processing time, Turn-around time is 7-21 business days (holidays/weekends) are not included. Rush orders $100 fee, 5-7 business days shipping time. Once your unit is fully complete, you will receive your tracking information via email. We are not responsible for any packages after it has been given to the shipping carrier.
You have the option to ship your hair out, the shipping address will be sent by email or text message once your appointment or custom order is set. Any pre-made wig for installments, hair has to be dropped off or shipped to us 3 days in advance, any hair for custom made units has to be dropped off or shipped 7 days in advance.
Yes, I will need your head measurements, I will also provide you with a measuring chart to guide you. We are not responsible for any improper head measurements. **Measuring chart below.
Yes we do, click here >
1-2 years with proper maintenance. All units should be taken care of as if it was your own hair.
Click on the “Book RAHIMA D” tap.
Bookings open the ending of the previous month. For example, bookings for March will begin February 25th. (specific dates will be posted on Instagram story)
All wigs are machine made on a mesh dome cap, plucked, bleached with an elastic band. Added comb is OPTIONAL.
Hair must be washed and fully dried, preferably with no product.
There is an option (Cancel/Reschedule) at the bottom of the confirmation email you received when you made your appointment.
[time] minutes ago, from [location]
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